No matter who you are or what industry you work in, there is one key to success that is universally accepted. This key is how well you communicate with those you work with.
Millenials are entering the workforce with various degrees of expectations and experiences. Have you been effectively communicating with this asset of your workforce to ensure that you’re getting the best for your company?
If not, here are a few helpful tips you can use to communicate effectively with your millennial colleagues and employees:
Of course, you should listen to what they are saying but are you focusing on the words? For example, when you are engaged in a conversation, not only listen to the words that are being said but focus on how they are said.
Does the person sound agitated or frustrated? What does their body language look like? Do they have their arm flailing about as they speak with you? To effectively listen to your millennial colleague, these are great queues to focus on to completely listen to their problems.
Millennial workers are used to text and emoji language, so you should keep writing brief, direct and to the point.
Whether they like it or not, millennial have the reputation of being lazy, unsatisfied, job hopping and always in need of admiration. If you assume this about your millennial workers, you have already lost.
For example, a 2012 US Bureau of Labor Statistics study looked into the claim that millennial workers are job-hoppers. Their study found that millennial workers stayed in their positions for 3.2 years on average while Generation X employees stayed for 2.7 years.
This small example shows why you should never assume in the workplace. In most cases, stereotypes are not true, and it could lead to team problems and lack of morale.
Be Constructive and Consistent with Feedback
There are many millennial workers that thrive when they have consistent and constructive feedback. The reasoning? These workers want to know when they are doing a good job or want to know what they can do to improve to become an asset to your company.
When giving feedback, make sure to give a good combination of what they do well and how they can improve. This will help them see that they are valued employees of the company and what more they can do to become indispensable to the company goals. This step helps set expectations and helps them meet goals.